Transparency and compliance are important to us.
We collect only the information you voluntarily provide through our forms (name, email, phone, event details) and donation records processed by our payment provider. We do not sell your information. We use your information only to respond to requests, process donations, send receipts, and share occasional updates you have opted into. You may request access, correction, or deletion of your personal information at any time by contacting us.
This website is provided as-is for informational and community purposes. By submitting a performance request or donation, you agree that the information you provide is accurate and that no performance is confirmed until we reply in writing.
Donations are gratefully accepted and are generally non-refundable. If a donation was made in error, please contact us within 14 days and we will work with you in good faith to resolve it. Recurring donations may be canceled at any time.
By attending a Raíces de Colombia performance, rehearsal, or event, you acknowledge that photos and video may be taken and used by the organization for promotional and educational purposes. If you do not wish to be photographed, please notify us in advance.
We strive to meet WCAG 2.1 AA accessibility guidelines. If you encounter any accessibility barrier on our website or at an event, please contact us so we can address it.
A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES BY CALLING TOLL-FREE, WITHIN THE STATE, 1-800-HELP-FLA (1-800-435-7352) OR VISITING FDACS.GOV. REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE. Registration # [pending].
